Contact Us
Get in touch with Visual Securities Pvt Ltd for account opening, support, or complaint resolution.
Office & channels
Registered Office16 India Exchange Place, 1st Floor
Kolkata-700001
Phone: +91 9831042381
Corporate email: visualsecurities@gmail.com
Securities broking complaints: Visual_securities@yahoo.co.in
Depository (DP) complaints: ig.visualsecuritiesdp@gmail.com
Complaint Resolution
If you have a complaint about securities broking, please email Visual_securities@yahoo.co.in. For depository-related complaints, email ig.visualsecuritiesdp@gmail.com.
If your complaint is not resolved within 30 days, you may escalate to the Stock Exchange grievance mechanism, or register on the SEBI SCORES portal at scores.gov.in. Mandatory details for SCORES: Name, PAN, Address, Mobile Number, Email ID.
Escalation Matrix
Use this matrix in order if a complaint is not resolved at the previous level.
| Level | Contact | Designation | Phone | |
|---|---|---|---|---|
| Level 1 — Customer Care | Pending | Pending | visualsecurities@gmail.com | +91 9831042381 |
| Level 2 — Head of Customer Service | Pending | Pending | Pending | Pending |
| Level 3 — Compliance Officer | Pending | Pending | Pending | Pending |
| Level 4 — CEO / Director | Pending | Pending | Pending | Pending |
Note: The current website displays this matrix as an image (a WCAG accessibility violation). Detailed contact data is being confirmed; this table will be populated with real names, emails, and phone numbers prior to publication.
Key Managerial Persons
| Name | Designation | Phone | |
|---|---|---|---|
| Anup Jhunjhunwala | Director | Pending | Pending |
| Ritesh J Gandhi | Director | Pending | Pending |
| Deepak Jhunjhunwala | Director | Pending | Pending |
| Bipin Dewra | Director | Pending | Pending |
KMP contact details (Compliance Officer, CEO, individual director emails/phones) are being confirmed and will be added prior to publication.